Todays post, is a bit different from my normal posts(read: nonexistent).
Creative labs, known in years past as the developers of some really great sound cards have just messed up in a huge way.
They have been selling sound cards with the “Certified for Vista” stickers, yet the drivers function horribly. Many of the advertised features of said sound card, simply don’t work with the Vista drivers. Creative announces that they have drivers FOR SALE($10) that fix some of the Vista problems.
A single man form Brazil, known on the Creative forums, as daniel_k made changes to the free Vista drivers developed by Creative, enabling features, that though advertised on the box, didn’t work in Vista. Without access to the source code, he also managed to fix most of the stability issues in Windows Vista. The driver he put together got well over 100,000 downloads.
The genius minds at Creative Labs, and issue a statement ordering daniel_K to cease and desist. They go ahead and remove all of his posts on the Creative forums. The story makes quite a uproar in the tech community, making the front page on many popular sites, like digg, slashdot, wired and engadget to name a few. It seems that Creative Labs wants customers, after buying expensive sound cards, to BUY drivers, just to get the advertised features.
Anyway, since then, probably because of the bad press this move generated, Creative Labs have recanted on their stance. They issued another communication, stating:
“However, we did not make it as clear as we would have liked that we do support driver development by independent third parties… We hope to work out a mutually agreeable method for working with Daniel_k in supporting his efforts in driver development.”
That post alone, has gotten over 341,000 views. It contains over 2,400 replies. Most of them coming from people who took time to register, simply to state that they will never be buying a Creative Labs product again.
There are many many unhappy customers, as can be seen here. The statement can be viewed here.